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Please read so you'll have a great understanding of when your shipment will
arrive, and what happens if the order takes too long.
What is Typical and What is Guaranteed:
FOR ORDERS FOR SHIPPING WITHIN THE
CONTINENTAL US
What's Typical for orders
placed Mon-Fri:
Typically orders placed by 2:00 PM CST Mon-Fri ship-out on the same day so that
overnight orders arrive the next *business day, 2nd day orders arrive the 2nd
*business day, and ground shipments arrive within 3-10 *business days. (Saturday
,Sunday and Holidays are +exceptions.) There is additional time required for International orders.
What's Typical for orders
placed Sat-Sun:
Typically orders placed Sat-Sun ship-out on Monday so overnight orders arrive by
Tuesday, 2nd day orders arrive by Wednesday, and ground shipments arrive within
3-6 *business days from Monday. (Saturday ,Sunday and Holidays are +exceptions.)
Please note that
an overnight order placed on FRIDAY, will not arrive until MONDAY, the next
*Business day unless you specify Saturday shipping by calling or write it in
comments, and agree to the higher
Saturday shipping rate.
*Business Days = Monday-Friday
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What's GUARANTEED for orders
placed Mon-Fri:
All orders placed by 2:00 PM CST Mon-Fri will ship-out by the next *business day.
And from the time they are shipped-out here are the transit times that we
guarantee: OVERNIGHT = 1 *Business day, 2ND DAY = 2 *Business days, GROUND = 10
+Business days. Saturday ,Sunday and Holidays are +exceptions. These times DO NOT apply to
International Shipments
What's GUARANTEED for orders
placed Sat-Sun:
All orders placed Friday (after 2:00 PM CST) thru Sunday night will
ship-out by Tuesday so your overnight shipments are guaranteed to arrive by
Wednesday, your 2nd day deliveries are guaranteed to arrive by Thursday, and
your ground shipments are guaranteed to arrive within 10 *business days from
Tuesday. Saturday , Sunday and Holidays are +exceptions.
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What do we mean by GUARANTEED?
Look at the chart below:
| -if your OVERNIGHT
delivery is one day late of our guaranteed time we credit $10 back, if it's 2 days late
of our guaranteed time, we
credit back a total of $24.00 |
| -if your 2ND DAY delivery
is one day late of our guaranteed time, we credit back $14.00 |
| -if your US GROUND SHIPMENT
or any other shipment takes longer than 10 business days transit time plus
the time it takes us to ship-out (24 Hrs. weekdays/72 Hrs. weekends) we will refund the
shipping cost. - if your
INTERNATIONAL SHIPMENT is more than 45 days *business days transit time, plus the time
it takes us to ship out (24 Hrs. Weekdays/ 72 hrs. weekends) we will
reship at our cost. |
| (NOTE: We do not
automatically credit you. To qualify for any refund on the shipping cost,
you must call or email us within 2 business days of the arrival of your
shipment so we can verify that your shipment has taken as
long as you say, and we'll credit you back the right amount from above.) |
+Exceptions are: Backordered items
For International Orders
We can ship orders via Airmail,
or by Fed Express.
For Airmail to Canada, delivery
is $10.95 and will take an average of 14 *Business days. Express Shipping via FedEx is
$50 and up and will take 1-3 days (please call for estimate). We cannot track airmail packages.
For Air Mail to the UK and most
of Europe, delivery is $20, and will take an average of 14 *Business days, to a month
depending on the destination and current customs regulations and conditions.
Delivery via FedEx is available, and generally will take 3 - 4 days. FedEx
charges are by estimate with a minimum of $80 and up (please call for estimate).
ALL OTHER COUNTRIES PLEASE
CONTACT US FOR ESTIMATE ON SHIPPING.
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